Delivery Policy

Information about how we deliver our digital products and services

1. Digital Product Delivery

All digital products are delivered electronically:

  • Immediate Delivery: Ready-made products are delivered instantly via email or download link
  • Access Credentials: Sent to your registered email address within minutes of purchase
  • Download Instructions: Clear instructions provided for accessing your products

2. Custom Service Delivery

Custom development services follow a structured delivery timeline:

Web Development Projects

  • Timeline: 2-12 weeks depending on complexity
  • Milestone-based delivery with regular updates
  • Testing and revision period included

Mobile App Development

  • Timeline: 4-16 weeks based on features
  • Beta version delivery for testing
  • App store submission assistance

Software Solutions

  • Custom timeline defined in project agreement
  • Staged delivery based on modules
  • Training and documentation included

3. Project Milestones

Custom projects are delivered in phases:

  1. Requirements Analysis: 1-2 weeks
  2. Design Phase: 1-3 weeks
  3. Development Phase: Varies by project
  4. Testing Phase: 1-2 weeks
  5. Final Delivery: After client approval

4. Cloud Services and Hosting

  • Setup within 24-48 hours of payment confirmation
  • Access credentials sent via secure email
  • Full documentation provided

5. Consultation Services

  • Scheduled within 3 business days of booking
  • Online meetings via preferred platform
  • Meeting link sent 24 hours in advance

6. Delivery Confirmation

You will receive confirmation when:

  • Digital products are sent to your email
  • Project milestones are completed
  • Final deliverables are ready for review

7. Delays and Issues

If delivery is delayed:

  • We will notify you immediately
  • Provide a revised timeline
  • Offer compensation if delay exceeds 2 weeks

8. Support After Delivery

  • 30-day support included with all projects
  • Bug fixes and minor adjustments
  • Extended support packages available

9. Contact for Delivery Inquiries

For questions about delivery:
Email: info@cloudhousebd.com
Phone: 01711256983 | 01713121070

Last updated: December 12, 2025

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